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![]() The Technical Assistance from these people is non existant-I carefully wrote out all that I did step by step following their instructions and the help I got back from them was just a repeat of the printed instructions I received with the product. Both the Windows Vista and the Windows 7 computers recognize that there is something new attached to the computer but does not recognize it as a printer and of course nothing will print. I have two Panasonic dot matrix printers Kx-P2124 and KX-P1124. ![]() I have 3 computers with operating systems XP, Vista & Windows 7 respectively. ![]() I followed the directions very carefully. This comes with a very good set of instructions to install for Windows 7/Vista.
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